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Fashion nova track order9/25/2023 ![]() We currently offer Express shipping and Priority shipping. Please stay tuned with us for upcoming updates. ![]() The deliverable countries/regions may be subject to change Orders come to any undeliverable countries/regions. We do not ship to some remote and less-accessible locations. United States(mainland), including the states below:Īlabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.Shipping is currently available to the countries/regions below. With zero stock to manage, you can focus on the fun parts of your business. This means you don’t have to deal with any product inventory, finding reliable manufacturers, or wait in line at the post office to deliver packages.Īny orders your customers make will go directly to our manufacturing suppliers and then be shipped directly to them. Orders can’t be edited after being shipped.ĭropshipping is an order fulfillment method that doesn’t require a business to keep products in stock. The order can’t be canceled either due to our make-to-order business model. In Production: No edits are allowed due to the automatic production process. Then, when you have finished editing, you need to place a new order. Paid: You need to cancel the order, and you’ll receive a full refund. Unpaid or Processing Payment: Products can’t be edited. There are three other scenarios based on the order status: You are free to make any edits before you click to pay. For specific cases, please reach out to our Customer Care for help. Please be aware that the production process is automatic, and once the process has started, it cannot be stopped at any point. If the order has been sent to production, it cannot be canceled due to our make-to-order business model, where each product is customized with your design. If you’ve already paid, you’ll receive a full refund. You’re able to do this yourself from your NovaTomato Dashboard>Orders. Orders can be canceled if they have not been sent to production. ![]() Delivered: The order has been delivered to its destination.You can check the shipping details, including the courier and tracking number, after clicking the order number. In Transit: The order has been shipped out.In Production: The order has been sent to production.Please note: if payment is not completed within 30 minutes, the payment request will be canceled automatically, and the order status will change back to Unpaid. Processing Payment: Payment is being processed.Unpaid: The order has been confirmed but not yet paid.When you click on a specific order, you’ll see the details, including the order status. After payment is completed, your order will be sent to production and then shipped to you directly.įrom your Dashboard, you will see your order history under “Orders”. Once your design is finalized, press the “Add to Cart” button. You can select a product from the “Product” list and then click “Start Designing”. What price is shown on the packing slip?ĭefinitely! In fact, we strongly encourage you to order samples for yourself to make sure the product quality meets your expectations.What if an order gets lost in the mail?.Why is there no updated delivery information with my tracking number?.Will all the items in the same order be shipped in one package?.What are NovaTomato's delivery options?.Which countries/regions does NovaTomato ship to?. ![]() Can I order NovaTomato products for myself?.
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